Open to product rolesSingapore--:--:-- SGT

James Liu — product manager shipping AI products that compound.

I'm James — a product manager at Crypto.com, building derivatives and trading products. I work where markets, growth and applied AI overlap, turning research-grade models into things people actually keep using.

Explore my workLet's connect

Experience with

Crypto.comByteDanceLarkTrendsiErnst & Young
Based in
Singapore
Focus
Trading & applied AI
Now
PM, Crypto.com
Studied
Computer Science, NUS
Professional journey

Experience across growth, AI and platform product.

Six years of building — from serverless backends to multi-modal AI platforms, derivatives trading products and a company of my own. The through-line is shipping things that move a number.

View LinkedIn
Sep 2025 — Present
+90%
New-user volume
90%
Workflow time saved
+15%
Welcome-bonus lift
  • Own the main app's trading surface and the infrastructure beneath it, with a focus on derivatives — options, futures and prediction markets.
  • Designed and automated the team's internal AI workflows — RAG retrieval, multi-agent orchestration, PRD drafting and working prototypes hosted on the company domain — cutting turnaround on that work by 90%. Built on Claude Code, MCP and the Google Workspace CLI.
  • Spearheaded the main referral programme and the welcome bonus, lifting new-user trading volume by 90% and 15% respectively.
  • Own compliance for trading onboarding — KYC, AML and anti-fraud — alongside the geographic expansion of trading products into the EEA and additional US states.
DerivativesApplied AIGrowthCompliance
Jul 2024 — Sep 2025
+20%
Monthly visitors
$20M
Partnership value
+40%
Avg. conversion
  • Received full-time conversion in 2024 and a Spot Bonus award in Q2 2025, given to the top 10% of performers.
  • Co-led development of a multi-modal AI content generation platform for SEO using LLMs and RAG — wrote the technical specs and worked with a team of 7, increasing unique monthly visitors by 20% over 3 months.
  • Co-led Lark's partnership with Perplexity AI, bringing over $20 million USD in value.
  • Initiated revamps of over 20 key pages, resulting in a 40%+ increase in conversion rate on average.
LLMs & RAGSEO growthPartnerships
Aug 2023 — Jul 2024
+35%
Cart conversion
−90%
Fraudulent txns
$20K
Saved monthly
  • Owned onboarding flow optimisation, user acquisition and first-transaction incentives.
  • Directed development of four frontend products, achieving a 35% increase in cart conversion and a 100% improvement in site retention length.
  • Spearheaded Stripe 3D Secure and advanced Radar rules, cutting fraudulent transactions by 90% — roughly $20,000 USD saved each month.
  • Boosted SEO rankings by 26% and accelerated page load speeds by 20%.
OnboardingPaymentsConversion
Feb 2024 — Jul 2024
100+
Business users
5.0
Shopify rating
5 wks
Zero to launch
  • Led development of a B2B e-commerce SaaS for product discovery and recommendation, distributable across every Shopify store — built in 5 weeks.
  • Secured funding from Stanford Startup Society and placed 2nd in the Stanford internal hackathon.
  • Grew to 100+ business users with a 5.0/5.0 rating on the Shopify app store.
TypeScriptAWSShopify
May 2023 — Aug 2023
1M+
Users impacted / yr
  • Spearheaded frontend development of an internal real-time dashboard for an international client, projected to impact over a million users per year, working directly with clients on evolving software needs.
ReactJS.NETC#Azure
Feb 2023 — May 2023
  • Led front-end development for a real-time research data platform at the NUS Tropical Marine Science Institute.
  • Contributed to an operational research data platform with multi-layered access and analytics, built for incorporation into national networks.
TypeScriptReactSpring Boot
May 2022 — Aug 2022
−90%
Inbox spam
  • Improved application performance using AWS Lambda, S3 and API Gateway for serverless computing.
  • Improved security and reduced inbox spam by over 90% by implementing 4 backend features including reCAPTCHA and stricter input validation.
AWSPythonSQL

Select a role to read the detail

Selected work

Things I've built and taken to market.

A founder-led SaaS, an AI scheduling app, a profitable D2C brand and a Web3 analytics tool — each one shipped to real users.

View all projects
AskShop.ai
AI · E-Commerce01

AskShop.ai

A B2B e-commerce SaaS for product discovery and recommendation, distributable across every Shopify store. Built and shipped in five weeks.

100+ business users · 5.0 rating

TypeScriptAWSReactOpenAI+1
View AskShop.ai case study
Calendare
Productivity · AI02

Calendare

An AI-powered productivity app that automatically schedules events and tasks around your goals, calendar and preferences.

$10K NUS VIP grant

Next.jsTypeScriptMongoDBAWS
View Calendare case study
HerbalBath Singapore
E-Commerce · Health03

HerbalBath Singapore

Founded and grew a healthcare product company, leading social media marketing, logistics and sales end to end.

$100K+ yearly revenue · 40% margin

ShopifyMarketingAnalytics
View HerbalBath Singapore case study
NFT Sentiment Predictor
Web3 · Data04

NFT Sentiment Predictor

NFT price charts overlaid with predicted prices and market sentiment across customisable time-series parameters.

20+ functional components

TypeScriptNext.jstRPCPython+1
View NFT Sentiment Predictor case study
Toolkit

What I know, from markets to the stack underneath.

Three domains I've shipped in and three I build with. I started as an engineer and moved into product, so I work across the whole path — discovery, design, implementation and the analytics that tell you whether it worked.

Trading & Markets

  • Options
  • Futures
  • Prediction markets
  • Trading infrastructure
  • Spot & derivatives

The main app's trading surface and the plumbing underneath it.

Growth & Rewards

  • Referral programmes
  • Welcome bonuses
  • Incentive design
  • Onboarding funnels
  • Product-led growth

Getting the first trade to happen, then the second.

Risk & Compliance

  • KYC & AML
  • Anti-fraud
  • Geo expansion (EEA, US)
  • Stripe 3DS & Radar
  • Market onboarding

The unglamorous work that decides which markets you can launch in.

Product & Design

  • Jira & Confluence
  • Notion
  • Figma
  • Framer
  • Linear

Specs, roadmaps and the boring rigour that makes launches land.

Engineering

  • TypeScript
  • React & Next.js
  • Python
  • Node.js
  • AWS

Enough depth to write the spec, read the PR and unblock the team.

Data & AI

  • SQL
  • LLMs & RAG
  • Claude Code & MCP
  • Multi-agent workflows
  • A/B testing

Instrumenting the funnel, then arguing with the numbers.

Academic

Four years of computer science, and the detours that mattered most.

Honours in Computer Science at NUS, a year in Silicon Valley with NUS Overseas Colleges, and a habit of entering things I wasn't sure I could win.

National University of Singapore
2021 — 2025

National University of Singapore

Bachelor of Computing, Computer Science

Honours (Distinction)

Aug 2021 — May 2025
Singapore
Visit school website
2024

NUS Venture Initiation Programme

Won a $10,000 grant for a technical startup from NUS Enterprise.

National University of Singapore

2023 — 2024

NUS Overseas Colleges, Silicon Valley

A year-long tech internship programme in San Francisco while studying at Stanford University.

National University of Singapore

2023

2nd Place, Stanford Hackathon

Placed 2nd among 100+ participants at the Stanford Startup Society hackathon.

Stanford Startup Society

2023

Student Mentor, Software Engineering

Top student for CS2103T Software Engineering in Java, then taught the following cohort.

NUS School of Computing

Also

  • School of Computing Ambassador2022 — 2025
  • School of Computing Leadership Programme2022 — 2024
  • Orbital (Independent Software Development)2022
  • Citadel Datathon2023

Activities

NUS Kent Ridge HallShopee Code League '22Hack4Good '23
Get in touch

Building something interesting? Let's talk.

I'm always up for a conversation about product, applied AI, or an idea you can't stop thinking about. I reply to everything.

Email

jamesliu@u.nus.edu

Phone

+65 8426 1225

Elsewhere

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