JAMES LIU
Product Manager at Crypto.com based in Singapore — building AI-powered, product-led experiences that drive measurable growth.
Experience With
EXPERIENCE
I have a diverse background in growth products and AI, focusing on product-led growth and platform product management.
ByteDance
Growth Product Manager
- Received full-time conversion in 2024 and Spot Bonus award for full-time employees in Q2 2025, given to top 10% performers.
- Co-led the development of a multi-modal AI content generation platform for SEO, utilizing LLMs and RAG, writing technical specs and working with a team of 7, which increased unique monthly visitors by 20% over 3 months.
- Co-led Lark's partnership with Perplexity AI, bringing over $20 million USD in value.
- Initiated revamps of over 20 key pages, resulting in over 40% increased conversion rate on average.
Trendsi
Product Manager Intern
- Worked on optimizing onboarding flow, user acquisition, and incentivizing first transactions.
- Directed the development of four frontend products, achieving a 35% increase in conversion rates in shopping carts and a 100% improvement in user site retention length.
- Spearheaded the implementation of Stripe's 3D Secure and advanced Radar rules, leading to a 90% reduction in fraudulent transactions, translating to monthly savings of $20,000 USD.
- Enhanced website visibility and user experience by boosting SEO rankings by 26% and accelerating page load speeds by 20%.
AskShop.ai
CEO, Co-Founder
- Led the development of a B2B e-commerce SaaS focused on product discovery and recommendation, that can be distributed across every Shopify store, in just 5 weeks. (Typescript, AWS, Liquid, Gadget, Javascript)
- Achieved funding from Stanford Startup Society and 2nd place in Stanford internal hackathon.
- Achieved >100 business users and 5 reviews on the Shopify app store. (5.0/5.0 app rating)
Ernst & Young
Software Engineer Intern
- Spearheaded frontend development of an internal real-time dashboard for an international client, which will impact over a million users per year, while communicating with clients to solve evolving software needs. (ReactJS, .NET Framework, JQuery, C#, SQL, Microsoft Azure)
NUS TSMI
Software Engineer Intern
- In charge of front-end development for a real-time research data platform under the National University of Singapore Tropical Marine Science Institute (NUS-TMSI) using Typescript, React and Tailwind CSS.
- Contributed to the establishment of an operational research data platform with multi-layered access and analytics that allows for incorporation to national networks. (Java, Java EE, Spring Boot, SQL)
Pantas
Software Engineer Intern
- Improved application performance using AWS Lambda, S3 and AWS API Gateways for serverless computing (Amazon Web Services AWS).
- Improved security and reduced inbox spam by over 90% by implementing 4 backend features including reCAPTCHA and stricter input validations. (SQL, Python)
SELECTED PROJECTS
Discover my featured work across various domains—from AI-powered applications to e-commerce platforms. Each project represents a unique challenge and innovative solution.
MY FAVOURITE STACK
Well-versed in web development, UI/UX design tools, and modern programming technologies.
Framer
Web Development
Webflow
Web Development
Figma
UI/UX Design
Adobe CC
Design
Atlassian
Productivity
Notion
Productivity
React
Programming
Python
Programming
SQL
Programming
Next.js
Web Development
TypeScript
Programming
AWS
Cloud
ACADEMIC ACHIEVEMENTS
Educational background and key accomplishments from my academic journey.
National University of Singapore
Bachelor of Computing, Computer Science
Honours (Distinction)
NUS Venture Initiation Program
Won $10,000 grant for technical startup from NUS Enterprise.
NUS Overseas Colleges, Silicon Valley
A year-long tech internship program in San Francisco while studying at Stanford University
2nd Place, Stanford Hackathon
Achieved 2nd place in Stanford Startup Society hackathon among 100+ participants
CS2103T Student Mentor for Software Engineering
Top student for 'CS2103T, Software Engineering in Java' and taught junior students
Additional Achievements
- •School of Computing Ambassador - Representing the School of Computing at university events and to prospective students
- •School of Computing Leadership Programme - Selected for leadership development program for promising computing students
- •Orbital (Independent Software Development Project) - Completed advanced track of independent software development project
- •Citadel Datathon - Participated in competitive data analysis challenge
Additional Activities
- •NUS Kent Ridge Hall
- •Shopee Code League '22
- •Hack4Good '23
GET IN TOUCH
Have a project in mind or just want to chat? I'd love to hear from you.