JAMES LIU
Product Manager & Software Engineer
ABOUT ME
I'm James, an incoming Product Manager at ByteDance based in Singapore. I build impactful user experiences that drive success and user delight.
With a background in Computer Science from NUS and experience at Stanford University, I combine technical expertise with product vision. I've worked on various projects from AI-powered productivity tools to e-commerce platforms, always focusing on creating exceptional user experiences.
EXPERIENCE
I have a diverse background in SaaS, iPaaS, AI, focusing on product-led growth and platform product management.
ByteDance
Global Growth Product Manager (Full Time)
ByteDance
Global Growth Product Manager Intern
- •Co-led the development of a multi-modal AI content generation platform for SEO, utilizing LLMs and RAG, writing technical specs and working with a team of 7, which increased unique monthly visitors by 20% over 3 months.
- •Co-led Lark's partnership with Perplexity AI, leading to increased revenue and licenses for over 100k users.
- •Spearheaded modular initiatives for the global referral programme expansion for Bytedance B2B Enterprise SaaS, expected to increase ARR by 15%.
- •Initiated new website designs in high-traffic pages such as pricing page and events page, increasing weekly leads conversion by 11%.
Trendsi
Product Manager Intern
- •Directed the development of four frontend products such as product similarity recommendation module, achieving a 35% increase in conversion rates in shopping carts and a 100% improvement in user site retention length.
- •Spearheaded the implementation of Stripe's 3D Secure and advanced Radar rules, leading to a 90% reduction in fraudulent transactions, translating to monthly savings of $20,000 USD.
- •Initiated and guided the development of a novel revenue stream through international wholesale overseas freight, anticipated to contribute 25% to Trendsi's annual revenue.
- •Co-led Trendsi's strategic venture into the Canadian and Mexican markets, overseeing a comprehensive overhaul of the design, logistics, and optimizing payment processes.
- •Enhanced website visibility and user experience by boosting SEO rankings by 26% and accelerating page load speeds by 20%.
AskShop.ai
CEO, Co-Founder
- •Led the development of a B2B e-commerce SaaS focused on product discovery and recommendation, that can be distributed across every Shopify store, in just 5 weeks. (Typescript, AWS, Liquid, Gadget, Javascript)
- •Achieved funding from Stanford Startup Society and 2nd place in Stanford internal hackathon.
- •Achieved >100 business users and 5 reviews on the Shopify app store. (5.0/5.0 app rating)
Ernst & Young
Software Engineer Intern
- •Spearheaded frontend development of an internal real-time dashboard for an international client, which will impact over a million users per year, while communicating with clients to solve evolving software needs. (ReactJS, .NET Framework, JQuery, C#, SQL, Microsoft Azure)
NUS TSMI
Software Engineer Intern
- •In charge of front-end development for a real-time research data platform under the National University of Singapore Tropical Marine Science Institute (NUS-TMSI) using Typescript, React and Tailwind CSS.
- •Contributed to the establishment of an operational research data platform with multi-layered access and analytics that allows for incorporation to national networks. (Java, Java EE, Spring Boot, SQL)
Pantas
Software Engineer Intern
- •Improved application performance using AWS Lambda, S3 and AWS API Gateways for serverless computing (Amazon Web Services AWS).
- •Improved security and reduced inbox spam by over 90% by implementing 4 backend features including reCAPTCHA and stricter input validations. (SQL, Python)
FEATURED PROJECTS
Discover my featured work across various domains, from AI-powered applications to e-commerce platforms.
ASKSHOP.AI
ASKSHOP.AI
A B2B e-commerce SaaS focused on product discovery and recommendation, distributed across Shopify stores.
CALENDARE
CALENDARE
AI-powered productivity app that automatically schedules events and tasks based on goals and preferences.
HERBALBATH SINGAPORE
HERBALBATH SINGAPORE
Founded and grew a healthcare product company to over 100k in yearly revenue on 40% profit margin.
NFT SENTIMENT PREDICTOR
NFT SENTIMENT PREDICTOR
Implemented NFT price charts with predicted prices and sentiment over customizable time series parameters.
MY FAVOURITE STACK
Well-versed in web development, UI/UX design tools, and modern programming technologies.
Framer
Web Development
Webflow
Web Development
Figma
UI/UX Design
Adobe CC
Design
Atlassian
Productivity
Notion
Productivity
React
Programming
Python
Programming
SQL
Programming
Next.js
Web Development
TypeScript
Programming
AWS
Cloud
ACADEMIC ACHIEVEMENTS
Educational background and key accomplishments from my academic journey.
National University of Singapore
Bachelor of Computing, Computer Science
Honours (Distinction)
NUS Venture Initiation Program
$10,000 Grant Recipient for technical startup Calendare
NUS Overseas Colleges, Silicon Valley
A year-long tech internship program in San Francisco while studying at Stanford University
J.P. Morgan FNAF Program
An Early Insight Program for 50 outstanding non-Finance majors from Asia
Meta Above and Beyond Computer Science Program
Selected for exclusive mentorship and development program
Additional Achievements
- •School of Computing Ambassador - Representing the School of Computing at university events and to prospective students
- •School of Computing Leadership Programme - Selected for leadership development program for promising computing students
- •Orbital (Independent Software Development Project) - Completed advanced track of independent software development project
- •Citadel Datathon - Participated in competitive data analysis challenge
Additional Activities
- •NUS Kent Ridge Hall
- •Shopee Code League '22
- •Hack4Good '23